A student might request to have their progress reset because they intend to take a course again, or for another reason. You cannot reset progress, but you can make sure all attempts prior to a certain date (the starting date of the class) are ignored.
To set the start date of the class, go to Teacher > tab, Settings, Start and end date.
Here you can choose the time period that will be taken into account when showing student results. If the end date has passed, students will see this notification on the home page:
Is it possible to reset the progress of only one student?
The previous instructions only work for the whole class and all the students in it. It's not possible to reset the progress of only one student. The alternative is to deactivate the current student account so that they can make a new account using the same email address.
Please contact support@sowiso.com if you wish to deactivate your account, and make sure to email us from the email address connected to your Sowiso account (to confirm ownership).